Terms of service

Overview
This website is operated by Tengu Natural Foods. Throughout the site, the term 'we' refers to Tengu Natural Foods. website, including all information, tools, and services available from this site.

By visiting our site or purchasing anything from us, you are engaging in our “service” and agree to be bound by the following terms and conditions (“Terms of Use”), including additional terms and conditions available here and/or at the hyperlink. These Terms of Use apply to all users of the Site, including, but not limited to, visitors, vendors, customers, merchants, or content contributors.

Please read these Terms of Use carefully before accessing or using our website. by accessing or using any portion of this site, you agree to be bound by these terms of use. If you do not agree to all of the terms and conditions of this agreement, you may not access our website or use our services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools added to the current store are also subject to the Terms of Use. The most current version of these Terms of Use can be found on this page at any time. We reserve the right to update, modify, or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to periodically check this page for changes. Your continued use of or access to our website following the posting of changes constitutes acceptance of such changes.

Our store is hosted on Shopify Inc. e-commerce platform, which provides an online e-commerce platform for us to sell our products and services to you.

section 1 - online store terms and conditions
By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state or province of residence, or are of the age of majority in your state or province of residence and agree to allow your minor dependents to use the Site.
You may not use our Products for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction (including, without limitation, copyright laws) in your use of the Service.
You shall not transmit worms, viruses, or code of a destructive nature.
Any violation of any of these Terms of Use will result in immediate termination of your Service.

section 2 - general terms and conditions
We reserve the right to refuse service to anyone at any time for any reason.
You understand that information about you (not including credit card information) may be transferred unencrypted and may involve (a) transmission over various networks and (b) modifications to comply with and adapt to the technical requirements of the networks or devices to which you connect. Credit card information will always be encrypted during transmission over the network.
You agree not to reproduce, copy, duplicate, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or contacts on the website where the Service is provided without our express written permission.
Headings used in these Terms of Use are for convenience only and do not limit or otherwise affect these Terms of Use.

Section 3 - Accuracy, Completeness, and Timeliness of Information
We are not responsible if the information available on this site is not accurate, complete, or current. The materials on this site are provided for general information only and should not be relied upon or used as the sole basis for making decisions without reference to primary, more accurate, complete, or more timely sources. Any reliance on materials on the Site is at your own risk.
The Site may contain certain historical information. The historical information is not necessarily up-to-date and is provided for your reference only. We reserve the right to make changes to our Site at any time, but we are under no obligation to update any information on the Site. You agree that it is your responsibility to review our site for changes.

section 4 - changes to services and prices
Prices of products are subject to change without notice.
We reserve the right to change or discontinue the Service (or any part or content thereof) at any time without notice.
We shall not be liable to you or to any external service for any modification, price change, suspension, or discontinuance of the Service.

section 5 - goods or services (if applicable)
Certain goods or services may be offered exclusively online through this website. These goods or services may be in limited quantities and are subject to return or exchange only in accordance with our refund policy.
We make every effort to display as accurately as possible the colors and images of the products displayed in our Store. We do not guarantee that your computer monitor's display of colors will be accurate.
We reserve the right, but assume no obligation, to restrict the sale of our goods or services to any person, geographic area, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of any goods or services we offer. All product descriptions or product prices are subject to change at any time without notice at the sole discretion of the Company. We reserve the right to discontinue any product at any time. Any offer of goods or services made on the Site is void where prohibited.
we do not warrant that the quality of any goods, services, information, or other materials purchased or obtained by you will meet your expectations or that any errors in the service will be corrected.

Section 6 - Accuracy of Billing and Account Information
We reserve the right to refuse any order from you. We may, in our sole discretion, limit or cancel the quantity purchased per person, per household, or per order. These limits may include orders using the same customer account, the same credit card, and/or the same billing and/or shipping address. If we change or cancel an order, we may notify you by contacting you at the email address and/or billing address/phone number you provided when placing the order. We reserve the right, in our sole discretion, to limit or prohibit any order that we believe to be from a distributor, reseller, or vendor.

You agree to provide us with current, complete, and accurate purchase and account information for all purchases you make on our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transaction and contact you if necessary.

For more information, please see our Refund Policy: [Refund Policy].

section 7 - optional tools
We may provide you with access to tools on external services that we do not monitor, control, or input.
You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without warranty, representation, or condition of any kind and without any authorization. We shall have no liability arising out of or related to your use of the Optional External Service Tools.
Your use of any Optional Tools offered through the Website is entirely at your own risk and discretion, and you should ensure that you are familiar with and accept the terms and conditions of any such tools offered by the relevant external service provider.
We may also offer new services and/or features through the Website in the future (including, the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Use.

section 8 - external service links
Certain content, products, and services available through our Services may include materials from external services.
External service links on the Site may take you to websites of external services that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any External Service materials or websites or any other materials, products, or services of External Services, and we make no warranties and assume no liability for them.
We are not responsible for any damages or losses associated with the purchase or use of any goods, services, resources, content, or other transactions made in connection with External Services websites. Before engaging in any transaction, carefully review the policies and practices of the external service to ensure that you understand them. Any complaints, claims, concerns, or questions regarding the external service's products should be directed to the external service.

Section 9 - User Comments, Feedback, and Other Submissions
If you send us certain Submissions (such as contest entries) at our request, or if you send us creative ideas, suggestions, plans, or other materials (collectively, “Comments”) online, by email, by mail, or otherwise, without our request, at any time, Without limitation, you agree that we may edit, copy, publish, distribute, translate, and otherwise use the Comments you forward to us in any and all media. We are under no obligation (1) to maintain the confidentiality of your Comments, (2) to pay you for your Comments, or (3) to respond to your Comments.
We may, but have no obligation to, monitor, edit, or remove any Content that we determine, in our sole discretion, to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or in violation of the parties' intellectual property or these Terms of Use.
You agree that your comments do not violate the rights of any external service, including copyright, trademark, privacy, moral, or other personal or proprietary rights. You also agree that your comments will not contain any libelous, defamatory, illegal, abusive, or obscene material, or contain any computer viruses or other malware that could in any way affect the operation of the Service or the related website. You may not use a false email address, impersonate anyone other than yourself, or mislead us or any outside service as to the origin of your comments. You are solely responsible for your comments and their accuracy. We are not responsible for any comments posted by you or any external service.

section 10 - personal information
Your submission of personal information through the Store is governed by our Privacy Policy.

section 11 - errors, inaccuracies, and omissions
There may be information on our Site or the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, product shipping charges, transit times, and listing status. We reserve the right to correct any errors, inaccuracies, or omissions, change or update information, or cancel any order at any time without prior notice (including after you have submitted your order) if any information on the Service or the related website is inaccurate.
We are under no obligation to update, correct, or clarify any information (including, without limitation, pricing information) on the Service or any related website, except as required by law. A specific update date applicable to the Service or a related website does not indicate that all information on the Service or a related website has been changed or updated.

section 12 - prohibited uses
In addition to the other prohibitions set forth in these Terms of Use, you are also prohibited from using the Site or its Content for: (a) any illegal purpose; (b) to encourage others to commit or participate in illegal activities; (c) to violate any international, federal, state, or local regulation, rule, law, or ordinance (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) engage in harassment, abuse, insult, harm, defamation, libel, ostracism, threats, or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) transmit false or misleading information or misleading information; (g) upload or transmit viruses or other malicious code that affects, or may be used in a manner that affects, the functionality or operation of the Services, any affiliated website, any other website, or the Internet; (h) collect or track personal information about others or tracking; (i) spamming, phishing, pharming, phone fraud, spidering, crawling, or scraping; (j) for obscene or immoral purposes; (k) interfering with or circumventing the security features of the Services, related websites, other websites, or the Internet circumventing the security features of the Services, related websites, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website if you engage in any of the prohibited uses.

section 13 - disclaimer of warranties; limitation of liability
we do not represent or warrant that your use of our services will be uninterrupted, timely, secure, or error-free.
we do not warrant that the results obtained from the use of our services will be accurate or reliable.
You agree that we may, at any time and from time to time, without notice to you, remove the Services indefinitely or cancel the Services.
You expressly agree that your use of or inability to use the Services is your sole responsibility. the services and all products and services provided to you through the services are provided “as is” without warranty of any kind, either express or implied (except as expressly stated by us), including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and noninfringement. provided “as is” and “as available” for your use without any representations, warranties, or conditions of any kind, including, but not limited to, any implied warranties or conditions of merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
in no event shall Tengu Natural Foods, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, whether based on contract, tort (including negligence), strict liability, or otherwise, injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind (including, without limitation, lost profits, lost revenues, lost savings opportunities, lost data, replacement costs, or similar damages) arising out of the use of the Services or goods procured using the Services; or ) or any other claim related in any way to the use of the Services or Products (including, without limitation, any errors or omissions in content, or any loss or damage of any kind resulting from the use of the Services or any content (or Products) posted, transmitted, or otherwise made available through the Services) (including, without limitation, any loss or damage of any kind incurred as a result of the use of the Service or any content (or goods) posted, transmitted or otherwise made available through the Service, whether or not advised of the possibility of such losses or damages in advance. because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the fullest extent permitted by law.

section 14 - indemnification
You agree to indemnify Tengu Natural Foods and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or liability arising out of your breach of these Terms of Use or the documents they incorporate by reference, including but not limited to your violation of these Terms of Use. You agree to indemnify, defend and hold harmless External Services from any claim or demand, including reasonable attorneys' fees, made by External Services due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of External Services.

section 15 - severability
If any provision of these TOS is determined to be illegal, invalid, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law and the unenforceable portion shall be deemed severable from these TOS and such determination shall not affect the validity and enforceability of any remaining provisions. Such determination shall not affect the validity and enforceability of the remaining provisions.

section 16 - termination.
The obligations and liabilities of the parties arising prior to the date of termination shall survive termination of this Agreement for all purposes.
These Terms of Use are effective until terminated by either you or us. You may terminate this TOU at any time by notifying us that you no longer wish to use our services or by discontinuing use of our site.
If, in our sole discretion, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Use, we may also terminate this Agreement at any time without notice, and you will remain liable for all amounts owed to you until (and including) the date of termination, and will be liable for all amounts due to you accordingly. and we may deny you access to our services (or any part thereof) accordingly.

section 17 - entire agreement
Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use and any policies or operating rules posted by us on the Site or with respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services and supersede all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us hereunder, and proposals, whether oral or written, between you and us prior to or contemporaneous with this Agreement, including, without limitation, any prior versions of these Terms of Use.
No ambiguity in the interpretation of these Terms of Use shall be construed against the drafter.

Section 18 - Governing Law
These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Japan.

section 19 - changes to these terms of use
The most current version of these Terms of Use may be viewed at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by posting updates and changes on our website. It is your responsibility to periodically check our website for changes. Your continued use of or access to our website or the Services following the posting of changes to these Terms of Use constitutes your acceptance of those changes.

section 20 - contact information
If you have any questions regarding these Terms of Use, please contact us at tengu@alishan.jp.
Our contact information is as follows
Teng Natural Foods, Inc.
tengu@alishan.jp
185-2 Kora Hongo, Hidaka, Saitama 350-1251, Japan
Phone: 042-982-4811