Order 💻 📱 ✉️
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Online
- You can order directly from this site once you have made an account.
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By Email
- Please write your name, address, phone number, product name, size and quantities then send an email to tengu@alishan.jp . We can't accept credit card numbers over the phone so all email orders will be sent cash on delivery.
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By Phone
- Please call us at 0429-82-4811 if you prefer to order by phone. Whilst we are happy to take your order by phone, online or email orders are less prone to mistakes.
Payment 💳 💴
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Credit Card
We accept VISA, Mastercard, JCB etc.
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Cash On Delivery
- A handling fee of 220 yen (tax included) will be charged.
- You can pay the driver with cash, by credit card, or by mobile pay.
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Mobile Pay
- We don't currently offer any emoney payment systems but we're working on it!
Shipping 📦
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Delivery Fee
- Basic shipping is FREE for orders over 5250 yen!
Basic Shipping Charge:
- Kanto - 660yen
- Other - 880yen
- Okinawa - 1,100yen (Shipping charges apply regardless of the total amount.)
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Free Shipping and Surcharges
- Cool products - 330 yen surcharge (regardless of number of boxes)
- Frozen products - 330 yen surcharge (regardless of number of boxes)
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Delivery Time
Yamato Takkyubin offer the following delivery time slots:
Morning
2-4 pm
4-6 pm
6-8 pm
7-9 pm
You can choose the time slot and date you prefer when checking out.
Shipping deadlines for products
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We offer products with expiration dates shorter than the following specified date as SALE items at a special price.
Regular temperature and frozen products: Special price for products with an expiration date of less than 3 months.
Refrigerated items: Special price when best before date is less than 1 month.
Pita bread: Special price when the best before date is less than 3 weeks.